Ramada – Case Study

Sudd Petroleum Operating Company (SPOC) is an oil exploration, production, and development company operating in South Sudan. It is a joint venture involving PETRONAS, ONGC Videsh Ltd, and Nile Petroleum Corporation (Nilepet). SPOC is based in Juba, South Sudan, and operates primarily in the Tharjiath field of the Muglad-Sudd Rift Basin. The company is crucial to the South Sudanese oil industry, contributing significantly to the country’s economy

About the Company

Ramada by Wyndham is a globally recognized hotel brand with properties across various regions, including Tanzania. Located in the vibrant city of Dar es Salaam and other key locations, Ramada Tanzania offers a blend of modern comfort and traditional hospitality. The hotel caters to both business and leisure travelers, providing luxurious accommodations, conference facilities, fine dining, and recreational amenities. With a focus on delivering exceptional service, the hotel upholds high standards in the hospitality industry, ensuring memorable experiences for guests. Its strategic location and dedication to quality have made it a preferred choice for visitors to Tanzania.

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Challenges

  • Shift Management: Handling diverse and frequently changing shift patterns led to scheduling conflicts.
  • Attendance Tracking: Reliance on manual systems made it difficult to accurately track employee hours, leading to errors in attendance records.
  • Payroll Inconsistencies: Delays in attendance data impacted payroll processing, including overtime calculations and compliance with local labor laws.
  • Device Maintenance: Managing attendance devices across multiple locations was difficult, causing data gaps and operational delays.

Solution with Wakati

Ramada Tanzania introduced the Wakati Attendance System to address these challenges

  • Ensured accurate, real-time shift planning and communication.
  • Provided a unified platform to capture employee working hours, with integration into payroll systems for seamless data transfer.
  • Streamlined attendance and payroll data processing, reducing manual effort and discrepancies.
  • Improved oversight and maintenance for attendance devices to minimize disruptions.

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Impact After Wakati Implementation

The implementation of Wakati revolutionized attendance management at Ramada Tanzania. Automated shift scheduling reduced scheduling conflicts and enhanced communication. Real-time attendance tracking ensured accurate payroll processing, improving employee satisfaction and compliance with labor laws. The centralized system saved administrative time, allowing HR
teams to focus on strategic initiatives, while streamlined device management enhanced operational efficiency. Overall, Wakati’s adoption significantly enhanced workforce productivity and operational reliability in this dynamic hospitality environment.